Insights and Tips from the Experts

Modernization, Cloud Enablement, Managed Services

City of Hope gets staff fueled with HCM Fluid

[fa icon="calendar"] June 11, 2018 / by Beth Mayhew, Highstreet

With the implementation of PeopleSoft Fluid for HCM, the City of Hope got more support than they expected and some powerful benefits too. 

If you’re going to the HIUG Interact 18 conference, you’ll want to make sure that you attend the session:

City of Hope Gets Staff Fueled with HCM Fluid

Presented by Ernie De Pass, Senior Manager, Business Support Systems, City of Hope and Bill Zdroik, Development Lead – PeopleSoft, City of Hope
Tuesday, June 19th, 1:00 PM – 2:00 PM

Key points that will be covered include:

1.   How the decision to go to fluid occurred.

  • How and why the decision was made.
  • What made them nervous.

2.   What was the plan?

  • Roll out in conjunction with HCM upgrade.
  • Separate upgrade from architecture.
  • Engage change management early and training.

3.   Priorities.

  • Upgrade.
  • Remove customizations.
  • Introduce new functionality.

4.   Performance against the plan.

  • Training and change management was much easier – huge benefit.
  • Project Management structure facilitated progress and engagement.
  • Security was a heavy load.
  • TAM pulled more resources than planned.

5.   Results and next steps.

  • Org Chart was a big win (Fluid).
  • Everyone wanted to be associated with the project.
  • User activity is much higher – improved data from increased usage.
  • Next steps, replace custom apps with delivered Fluid, adopt selective adoption, and tackle new user requests.

Make sure to stop by the HIGHSTREET Booth #215 and enter our prize drawing.

Unable to attend HIUG Interact 18? Contact us to request a copy of the presentation.


Topics: PeopleSoft Upgrades & Implementations, Quick Tip

Beth Mayhew, Highstreet


Highstreet provides modernization, cloud enablement, and management services for your applications and IT infrastructure. Learn more.

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