Insights and Tips from the Experts

Modernization, Cloud Enablement, Managed Services

City of Eugene, Oregon leverages internal tensions in a major corporate software implementation

[fa icon="calendar"] March 19, 2018 / by Henry Tran, Highstreet

In the fall of 2017, the City of Eugene, Oregon successfully transitioned to PeopleSoft Financials 9.2, after a decade frozen on 8.4, and to Planning & Budgeting Cloud Services, after two decades on ancient budget software.

The team took seriously the change management messages we all hear at HEUG conferences. They invested in a multi-disciplinary, multi-department, multi-generational governance that placed decision making authority with small project teams organized around business process bundles. Can’t afford to invest in multiple teams? You can't afford NOT to.

The City of Eugene got results. Policymakers stuck to policy, while design decisions stayed with subject matter experts AND (here’s the key) their stakeholders. They decommissioned several homegrown systems, avoided costly customizations, built a broad shared knowledge base, and discovered talent that had been hiding in their organization. The City of Eugene is eager to share their project design with anyone involved in an implementation or post-implementation effort.

Vicki Silvers, Eugene’s project manager, and their implementation partner Highstreet will provide a project overview at the upcoming ALLIANCE conference [March 25-28 in Salt Lake City, UT]. They’ll explore the use of small, empowered business process investigation teams within a larger governance framework. Vicki will explain why they put “renovation” in the project title and will share their project goals. Then they will highlight the leadership tensions that inspired the name of this session “AND” is the new “BUT”. You’ll find them familiar, but are you actively managing them?

Functional and technical professionals who want to contribute meaningfully to implementing and managing an organization’s corporate software system will find this a highly informative session.

If you’re attending the HEUG ALLIANCE Conference taking place March 25-28 in Salt Lake City, UT, make plans to stop by the HIGHSTREET Booth #1232 and attend one or all of our conference sessions.

“AND” is the new “BUT” — Leveraging internal tensions in a major corporate software implementation
Presented by Vicki Silvers, Assistant Finance Director, City of Eugene and Henry Tran, Executive Vice President and Practice Lead, Highstreet
Session Number: 5325
Mon, Mar 26, 2018 [11:15 AM – 12:15 PM]

To the Cloud – A Long Way to Move the Cheese
Presented by Steve Shores, Project Manager, Higher Education
Tues, March 27, 2018 [8:30 AM – 9:30 AM]
Session Number: 4923

Procure to Pay – Punchout catalogs/OSN
Presented by Judy Hamner, Assistant Director Financial Management Systems, University of Kansas and Jim Crockett, Principal Consultant, Highstreet
Wed, March 28, 2018 [9:15 AM – 11:15 AM]
Session Number: 5133


ALLIANCE is the largest meeting of Higher Education & Public Sector users of Oracle Applications in the world.


Topics: Higher Education | Public Sector, PeopleSoft Upgrades & Implementations

Henry Tran, Highstreet


Highstreet provides modernization, cloud enablement, and management services for your applications and IT infrastructure. Learn more.

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